Quality Assurance Specialist

The Quality Specialist will be responsible for developing, implementing, and maintaining quality assurance processes to guarantee the delivery of top-notch products or services to our customers.

Reports to:

Director, QA



Main Responsibilities:

  • Develop and implement quality assurance policies and procedures to ensure compliance with industry standards and regulations.
  • Collaborate with cross-functional teams to establish and enforce quality control measures throughout the production process.
  • Create and maintain comprehensive documentation related to quality standards, processes, and procedures.
  • Generate detailed quality reports and performance metrics to track key indicators and trends.
  • Communicate findings and recommendations to relevant stakeholders, ensuring transparency and accountability.
  • Investigate and analyze quality issues, customer complaints, and non-conformances to determine root causes.
  • Collaborate with relevant departments to implement corrective and preventive actions to address identified issues.
  • Provide training to employees on quality control processes, standards, and best practices.

Qualifications & Requirements

  • Bachelor’s degree in a related field (e.g., Quality Management, Engineering) or equivalent work experience.
  • Proven experience in quality assurance in the medical device industry.
  • Keen business approach to problem solving and decision making while effectively managing multiple priorities simultaneously.
  • Strong knowledge of quality management systems and methodologies.
  • Excellent analytical and problem-solving skills with a keen attention to detail.
  • Effective communication and interpersonal skills, with the ability to work collaboratively across departments.
  • Thorough understanding of and commitment to complying with all applicable laws regulations and industry standards.
  • Proficient English level reading, writing and verbal skills.
  • Certification in quality management (e.g., CQE) is a plus.

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