Social Creator & Community Manager

The Social Creator & Community Manager’s role is a hands-on, execution-first role, and perfect for someone who’s a content creator, a community builder, and one who knows how to turn engagement into meaningful action.

Position Description

If you’re a camera-ready content creation master with a passion for storytelling and community building, we want you to lead the social voice of our flagship product, Nerivio — a clinically proven, drug-free wearable for migraine relief.

Our small-but-mighty social team has already made waves: over 1M views on TikTok in a single month and a Best Branding nomination at the TikTok Ad Awards. Now we’re ready to take it up a notch and replicate the success to other channels— and that’s where you come in.

Main Responsibilities:

You’ll lead end-to-end content development, nurture our digital migraine community, and grow our brand presence across digital platforms.

Content Development

• Lead Social Strategy – Develop and execute social strategies for TikTok, Instagram, and LinkedIn.
• Own Content Calendars – Plan, manage, and execute monthly content calendars in collaboration with design, copy, and other teams
• Create Social Video – Shoot and edit short-form video content using new and existing footage.
• Collaborate with Creators – Identify and collaborate with migraine influencers/creators, managing relationships from outreach to content distribution.
• Spot Trends Early – Stay on top of emerging social trends and translate them into fresh, onbrand content in timely manner.
• Analyze and Optimize – Monitor KPIs, analyze performance across platforms and brand website (where applicable), and produce monthly/quarterly reports to improve reach, engagement, and conversions.

Channel & Community Management

• Oversee Platforms – Manage Nerivio’s presence across Instagram, Facebook, LinkedIn, TikTok, YouTube, and more
• Engage with the Community – Be the voice of Nerivio—responding to comments, DMs, product reviews, and App Store feedback with empathy and insight.
• Grow Our Digital Community – Launch and nurture a dedicated online Nerivio community in collaboration with cross-functional teams.
• Listen & Learn – Conduct ongoing social listening to track sentiment, competitive activity, and trends—turning insights into action.
• Source Testimonials – Coordinate and edit user video testimonials for social and digital use.

Qualifications & Requirements

• Must Have
  • Native US English
  • 2+ years of hands-on social media content development – must show portfolio of content
  • Comfortable and engaging on camera
  • Deep knowledge of social platforms, content best practices, and audience behaviours
  • Strong understanding of analytics, KPIs, and how to apply insights
  • Creative, proactive, and self-driven with a collaborative spirit
  • Highly organized with the ability to manage multiple priorities in a fast-paced environment

• Nice to Have
  • Experience in community management
  • Background in health, wellness, or medical device industries
  • Familiarity with MLR (Medical, Legal, Regulatory) processes
  • Personal connection to migraine or chronic pain
  • Google Analytics or similar performance tracking tools