Salesforce Administrator

Main Responsibilities:

• Configure and customize the Salesforce CRM platform, managing user accounts and data, developing reports and dashboards, integrating Salesforce with other systems, and providing user training and support
• Enhance and manage the sales processes, ensuring compliance with medical device regulations (FDA, HIPAA, MDR).
• Create and maintain territories, accounts, contacts and prospects
  Onboard, train and support internal Salesforce users
• Create customized workflow, dashboard and reporting
  Administer, optimize, and manage Salesforce, supporting our field sales clinical education, market access and marketing teams.
• Develop and deliver accurate reporting, dashboards, and forecasting to guide strategic decisions. Provide insights through data analysis, leveraging Excel, Tableau, Power BI, or SQL.
• Work in tandem with corporate data group to ensure accurate gathering of data from our pharmacy and DME dispense partners, and data export to Looker and Salesforce data systems.
• Implement and optimize AI-powered automation in Salesforce and BI tools to streamline reporting, pipeline management, and lead scoring over time.
• Support product launches, pricing processes, and market expansion efforts.              

Qualifications & Requirements

• 3-5 years of hands-on experience with Salesforce CRM (administration, reporting, and process optimization). Ideally in the med-tech, medical device or digital health channels, working with insurance-reimbursed medical devices.
• Strong analytical and reporting skills (Excel, BI tools such as Tableau/Power BI).
• Knowledge of healthcare compliance and regulations.
• Team player with excellent organizational, problem-solving, and communication skills.
• Salesforce certification/accreditation

We offer competitive pay with annual bonus opportunities, stock options, 401(k) with company match, and full medical, dental, and vision coverage with $0 premium offerings.